Deleting all internet cookies/history/passwords for the steam client browser, my local PC's browser, uninstalling/re-installing steam, checking port forwarding on my router, etc. I created a dummy account and was able to authenticate without any issues. I verified it was an account issue as I tried logging in even from my cell phone's browser without being connected to wifi so I could be sure I was using the cell network to rule out local network or client issues. i've tried retrying over and over for the past two weeks, and i still can't resolve the problem. there was an error communicating with the steam servers. 2-Step verification is an optional security. The same problem is happening, when i'm trying to buy things from the store it says 'please wait, verifying login information' and then 5 seconds later it says 'error. I could not submit a support ticket due to this problem as it would again try to do the login verification and say it could not reach a login server. I cannot access the email address linked to my Ubisoft account. I'd authenticate and put in my steam guard code but it would just go back to the login page (steam client would authenticate and show me logged in). In fact, in my case I could not even log in to steam via a browser. I was able to log in to steam from the client but my wishlist was inaccessible, I could not buy games due to the login verification popping up and failing, etc. In conclusion, knowing how to fix the Verifying Login Information Error is interesting because we may have a way to get back to normal in Steam.In case anyone else is searching the web and finding all the solutions provided didn't work for them, I had a completely separate resolution: I had to remove steam guard and re-add it.
The first thing we can do is bypass the client completely by trying to enter Steam differently, via web browser or mobile app, which may help if we still can't figure out how to fix the login information verification error session we can choose to delete the data from the client's web browser, these being the cookies and temporary files that are related to Steam internally, going through the client in the upper left part in configuration, we will go to the web browser to delete the data of it, and we accept.Īnother option that can help us is to restart the client in offline mode before we connect to the servers, to do this we will click on this at the top left, go offline and then in offline mode, restart the client by pressing start offline mode, when the client has restarted we press on it again to connect to the internet, and then we exit offline mode, high traffic may be the main reason for this situation, which can lead us to the necessary wait for the sale or event to end. How To Fix the Steam “Your Transaction Cannot Be Completed…”.
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